About Cannaburst Returns & Refunds Policy

At Cannaburst, we strive for excellence in every gummy. However, because we operate in a highly regulated industry, our return and refund policies must comply with both federal and state-level safety protocols.

1. Eligibility for Returns

Due to the consumable nature of our products and strict health safety standards, we can only accept returns on unopened and factory-sealed items.

• 14-Day Window: You have 14 days from the date of delivery to initiate a return for unopened products.

• Comparison Note: Similar to the industry standards maintained by brands like Lost Farm and Wana, we cannot accept returns once the safety seal is broken. We do not offer refunds based on personal flavor preference or individual physiological response to THC.

• Restocking Fee: All eligible returns are subject to a 15% restocking fee to cover the mandatory safety inspection and re-certification of the product.

2. Damaged or Defective Items

If your Cannaburst Gummies 500mg arrive damaged (e.g., melted into a single mass or a broken jar), please contact us within 48 hours of delivery.

• Required Documentation: You must provide a clear photo of the damaged product and the shipping box.

• Resolution: We will provide a pre-paid return label and issue a replacement or store credit at no additional cost to you.